Astha Nursing Care (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, store, and protect personal information when you use this website or contact us about our home-care services and medical equipment.
Information we collect
We collect information you choose to provide through our enquiry form, chat assistant, phone, email, or WhatsApp. This may include your name, mobile number, email address, area or city, requested service or equipment, preferred timing, and any message or care-related details you choose to share. Our systems may also record the date and time of an enquiry and IP address for security and troubleshooting.
How we use your information
We use your information to respond to enquiries, assess service availability, arrange or discuss care, provide quotations or support, communicate with you, maintain records, prevent misuse, and meet legal obligations. We do not sell or rent your personal information.
Health and sensitive information
Please share only the information necessary for us to understand your enquiry. Where health or care-related details are provided, we use them only to respond to and manage the requested service, subject to applicable law. Do not send emergency information through this website. In an emergency, contact local emergency services immediately.
Sharing and third parties
We may share information with staff and service providers who need it to handle your enquiry or provide requested services, and with authorities where legally required. If you choose WhatsApp, your communication is also subject to WhatsApp’s own privacy practices. We do not share information for unrelated marketing purposes without an appropriate basis or your consent.
Cookies and website technology
Our chat function may use an essential session cookie to keep the conversation secure and working correctly. We may also use limited technical information to operate and protect the site. You can control or remove cookies through your browser settings; some site features may then not work properly.
Retention and security
We keep personal information only for as long as reasonably necessary to respond to your enquiry, provide services, maintain business records, resolve disputes, and meet legal requirements. We use reasonable administrative and technical safeguards, but no online transmission or storage system is completely secure.
Your choices and rights
You may ask us to access, correct, update, withdraw consent for, or delete personal information we hold about you, subject to legal and operational requirements. To make a request or raise a privacy concern, contact us using the details below. We may need to verify your identity before acting on a request.
Children
Our website is not intended for children to submit personal information independently. A parent or guardian should contact us when arranging care for a child.
Changes to this policy
We may update this policy from time to time. The current version and its update date will always appear on this page.
Contact us
Astha Nursing Care
Plot No. 260, Makanpur, Near Mata Chowk, Indirapuram,
Ghaziabad, U.P. - 201014, India
Phone: +91-98114 12415
Email: aasthanursingcare44@gmail.com